Legal
Privacy Policy
Overview
This Privacy Policy explains how Vero collects, uses, stores, and protects information when you use the Vero website, desktop app, and related services.
Information We Collect
- Basic contact information you choose to provide, such as email addresses.
- Technical and device information needed to operate the desktop app and connected services.
- Account connection details needed to link the social platforms you choose.
- Service activity and error details needed to keep connections working and troubleshoot failures.
How We Use Information
We use information to:
- operate and improve the Vero product, website, and related services
- verify devices and connected accounts
- enable publishing and integration features you request
- maintain security, prevent abuse, and debug failures
Desktop Product Model
Vero is built around a desktop workflow. Drafts, planning data, and media choices may remain on your device, while connected services may be used for secure account connections and the platform actions you request.
Third-Party Providers
When you connect external platforms such as YouTube, X, TikTok, Instagram, or Threads, those providers may collect and process information under their own privacy policies. Vero is not responsible for the privacy practices of third-party services.
Retention and Security
We retain information only as long as reasonably necessary to operate the product, comply with obligations, resolve disputes, and enforce agreements. We use reasonable safeguards to protect stored data, but no method of storage or transmission is completely secure.
Your Choices
You may disconnect connected accounts, stop using the service, or contact us regarding privacy questions or deletion requests. Some records may be retained where required for security, legal, or operational reasons.
Contact
For privacy questions or deletion requests, use the support form and choose "Privacy or deletion request."